SalesForce

How canSalesforce help HR?

Salesforce helps HR manage the employeeexperience while delivering the tools employees need to collaborate, worksmarter, and experiment at speed. Our customers get dedicated support from ourhelp desks, and self-service training on Trailhead.

What Salesforceproducts work best for HR?

Salesforce Lightning is a great startingpoint. A customisable, user-friendly platform that helps employees to be moreproductive, solve problems for themselves, and easily build powerful apps thatdeliver great ROI – without needing to wait for IT support.

What doescustomer relationship management (CRM) mean for HR?

We believe a CRM should be more than justa customer relationship tool. It should be a platform for engaging youremployees as well as your customers. A big part of that is empowering them tosolve productivity and connectivity challenges themselves – with anall-in-one ‘click or code’ platform where they can build modern, scalable andsecure mobile apps regardless of their technical ability.

Boost productivity with consumer-like experiences

Give your employees the consumer-like tools they need to shareknowledge and collaborate easily, even when they’re mobile or remote –including Chatter and Communities.What’s more, businesses that promote collaborative working are five times morelikely to be high-performing.

Empower your help desk

Make employee support self-service – give your people digitaltools that help them solve problems and stay productive. And give your helpdesk staff everything they need to find answers quickly and easily.

Build better apps, faster

Empower employees  with the app-building tools that letthem experiment, fail fast, adapt, and find the right solution to theirchallenge. And thanks to AppExchange, chances are one of our 160,000 customershas already created an app that can help them solve it.

Engage withautonomous learning

Continue toupskill your team  with gamified training using Trailhead.Employees can pick a guided learning path, chart their progress and skill upfor the future – whatever it may bring next.

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